Upcoming Training Opportunities

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PRIMA Webinars feature public risk management experts who share timely information on topics important to the profession.  Click the button below to register for any of these timely Webinars.   

2023 Webinar Schedule:

January 18 - State of the Cyber Insurance Market

February 15 - Beyond Employee Resilience: A Focus on Mental Wellness in the Workplace

March 15 - Building Safety Cultures that Work: Engaging Employees in Safety Reporting

April 19 - After Action Reports: What They Are and Why They Are So Important

May 17 - Why Comment? You've Already Made up Your Mind: Effective Collaboration and Public Participation

June 28 - Life Plan: A Strategy for Achieving and Maintaining Life Balance

July 19 - Award-Winning Ideas and Lessons from PRMYs

August 23 - Active Assailant: How to Avoid Missteps in the Aftermath of an Event

September 27 - Disaster Risk Reduction: Mitigation, Infrastructure Hardening, Plans and Policy

October 25 - Ergonomics in Today's Changing Workplace

November 15 - Background Screening: Why You're at Risk

December 13 - Preparing for the Unspeakable

To register, click on the button below.

On-demand, interactive course

Course Overview:
This on-demand, interactive course is designed to provide a comprehensive introduction to wheelchair securement best practices.  Through a series of four lessons, transportation providers will learn how to operate a variety of 4-point securement systems currently available and understand how to properly secure passengers with special needs and their wheelchairs.   Each lesson concludes with a quiz, highlighting levels of competence. Once the course has been successfully completed, students will receive a certificate of completion that is valid for two years. Supervisors will be able to track their students’ progress and see which topics require more attention.  This course is ideal for new-hires as well as refresher training for more experienced drivers and safety trainers.

The following topics are covered:

• Safety & Liability
• Securement Equipment Operation
• Securing the Wheelchair
• Securing the Occupant

Students will receive a certificate of completion valid for two years.
Approximately 75 minutes to complete.
COST:  $49.99 per student 

To register, click on the button below.

On-demand, interactive course

Course Overview:
Over 30 years after ADA changed the transportation landscape throughout North America by guaranteeing passengers with disabilities access to public transportation, providers still consistently struggle to safely secure many mobility devices. While wheelchair securement equipment has improved dramatically during this timeframe, even today there are hundreds of wheelchairs on the market which are not designed to be transported.
 

This advanced course addresses this challenge by building on the principles covered in Securement 101: Basic Wheelchair Securement Training, to provide transportation directors, supervisors, and trainers with a wide range of strategies, tips, and recommendations to help their agencies effectively secure and safely transport the most difficult mobility devices.
 

The first four lessons of the course explore the factors that have contributed to this dynamic, explain what it really means for a mobility device to be effectively secured during transportation, and provide troubleshooting practices for complex powered mobility devices, scooters, and occupant securement use. The final lesson of course offers a series of best practice recommendations, based on our more than 35 years of industry experience, that can help transportation providers greatly reduce the risk these devices pose to the safety of their passengers and the liability of the agency.

The following topics are covered:

• Introduction: Understanding the Problem of Difficult to Secure Mobility Devices
• Lesson 1: Pre-Securement Assessment
• Lesson 2: Troubleshooting Tips for Mobility Device Securement
• Lesson 3: Scooters
• Lesson 4: Troubleshooting Tips for Occupant Securement
• Lesson 5: Best Practice Recommendations

Each lesson concludes with a quiz, highlighting levels of competence. Once the course has been successfully completed, students will receive a certificate of completion that is valid for two years.

Approximately 145 minutes to complete.
COST:  $49.99 per student 

To register, click on the button below.

The Direct Delivery version of this class is only being made available via an abbreviated video. To access the video, please click the button below.  

Description:
The goal of this course is to provide participants with knowledge and skills to prevent, respond to and recover from workplace violence. Prevention methods covered include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior and using effective interpersonal skills for dealing with different, difficult and dangerous people. Response strategies focus on self-preservation and the importance of accurate reporting. The recovery module addresses the stress associated workplace violence and what employees can do to address the impact of it on themselves and co-workers.

Audience: Transit employees, supervisors and labor representatives.

Length: 1.5 hours   

Contact: Amy Gornik abadaracco@nti.rutgers.edu

The Public Transportation Agency Safety Plan (PTASP) Technical Assistance Center (TAC) update is now available. Featured resources include:

• Updated applicability Infographic to help newly applicable agencies determine whether your agency must develop and implement an ASP to meet the requirements of the PTASP regulation;
• Sample ASPs Fact Sheet that provides suggestions on how to use the sample plans FTA published to help agencies developing ASPs; and
• First-Time Bus Applicants of Section 5307 Funding Fact Sheet which reviews resources to help new applicants get started on their ASPs.

Looking for past webinars? Click on the button below.

Community Transportation Association of America (CTAA)
January 18-19, 2023 10:00AM - 5:00PM (EST)
Virtual  

Course Overview:
The front-line supervisor has a pivotal role in every transit organization! He or she is accountable for most of the day-to-day success of its operations. Many supervisors are promoted from within the ranks of the operating staff, while others come from a variety of backgrounds, and must then learn how to effectively supervise. In their supervisory capacity, these individuals must understand the overall mission of the transit organization, and in turn be able to convey its practices, principles, and priorities to the operating staff.

To meet the unique challenge facing these important personnel, CTAA has developed the Certified Community Transit Supervisor 7.0 certification program. This two-day course (available virtually or in-classroom) has been updated to include a wide variety of skills necessary to successfully manage front-line employees, with the addition of an online prerequisite course. This program provides comprehensive training on leadership, working effectively within a team, communication skills, coaching skills, performance gap analysis, motivation, use of positive & progressive discipline, dealing with emotional employees and how to use feedback effectively.

Requirements: Prior to attending the two-day virtual course, each trainee must have completed the “Prerequisite Course for (CCTS) Certified Community Transit Supervisor Certification” online – no later than January 13, 2023. A complimentary link to take this course will be forwarded to the email address provided.

CCTS Certification registration fee: $600 for CTAA members, $750 for non-members (CREDIT CARD PAYMENTS ONLY). If you have any questions, please send an email to training@ctaa.org. 

Community Transportation Association of America (CTAA)
Online Training Center
Virtual   

Course Overview:
You know that drivers are the front-line representatives for your agency. Are you hiring people at a livable wage who are mission motivated and have the right attitude? How are you using social media to promote your job openings, and have you recently reviewed all aspects of your on-boarding process?
You understand that effective training and recognition programs leads to job satisfaction and reduced employee turnover. What classes do you train to continue your staff’s development and what does your employee recognition program look like? What feedback do you provide to develop and improve performance?

Course Outline:

• Evidence Based Leadership
• Recruitment
• Selection Guidelines
• Onboarding
• Reward and Recognition
• Training and Development
• Performance Improvement and Individual Development Plans
• Performance Appraisals
• Developing an Implementation Plan for Driver Recruitment and Retention

Fee: $75.00

If you have any questions, please send an email to training@ctaa.org